Thursday, October 24, 2019
The Importance of Improving Communication Skills in the Business World
My biggest challenge while trying to move up the corporate ladder is interpersonal communication with co-workers and presentation speeches in front of the owners and financial managers. During my childhood, I did not have the opportunity to communicate with my parents or examples of loud arguments and negative personal attacks. Humans develop language and social skills from its surroundings so I guess I can blame mine on my dysfunctional family. At least I did almost five years ago. When the Director of Finance promoted me to senior accountant, his only constructive criticism was to attend different communication courses to groom me for the Assistant Director of Finance position. The frustration of feeling misunderstood and being unable to make ourselves understood by another person is my a constant hurdle for me and considered a barrier of communication (anything that blocks the meaning of what is being said) that many humans experience. Great communication can be compared to the way we build our buildings, one brick at a time. The foundation of the house is trust and we develop trust with personal interaction not as a group. It is said that to speak effectively, a person should be open, direct and bold; however, that is what got me into these classes in the first place. The classes teach how to balance finesse and respect with boldness and direct communication. As mentioned earlier, constantly conquering and rising above the barrier of communication. To name some of the barriers that arise daily are stereotyping, language, showing approval or disapproval, and becoming defensive. In my opinion, stereotyping is the biggest obstacle amongst people. Stereoty pe is a label or typecast of another person based on an oversimplifie... ... is an important variable--if there were never any time pressures, collaboration might always be the best approach to use. In addition to time pressures, some of the most important factors to consider are issue importance, relationship importance, and relative power: â⬠¢ ââ¬Å"Issue importance - the extent to which important priorities, principles or values are involved in the conflict. â⬠¢ Relationship importance - how important it is that you maintain a close, mutually supportive relationship with the other party. â⬠¢ Relative power - how much power you have compared to how much power other party has. ââ¬Å" (Whetten 2002) Finally, learning the importance of interpersonal communication and effectively utilizing it daily as part of my normal daily routine, the Assistant Director of Finance in a multimillion dollar hotel is mine, which has been my goal for the last five years
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